Frequently Asked Questions
Everything you need to know about your Retropia tech experience.
What kind of warranty comes with my electronics?
All Retropia devices come with a standard 12-month limited warranty that covers hardware defects and technical malfunctions.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Can I return a product if I change my mind?
Yes, we offer a 30-day return policy for items in their original packaging and condition. Please note that a restocking fee may apply for opened electronics.
Are your refurbished products tested for quality?
Absolutely. Every certified refurbished item undergoes a rigorous 50-point inspection and battery health check before being listed on our store.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Do you offer international shipping?
Yes, Retropia ships to over 50 countries worldwide. International delivery times vary between 7 to 14 business days depending on customs processing.